how is time calculated when listening

Carlo.F.542

I have a quick question and thought you might be able to help me. When a student uses the 'listening' to content feature that's built into D2L does it track that as time logged in and engaging with the course? I encountered an issue today where a student claims she's been listening to all her lessons that way but was told that she wasn't engaging with the content.

Miguel.S.245

Hi Carla,

When students use the "listening" feature in Brightspace (D2L), the system primarily tracks time-based on interaction with the platform rather than passive listening. The system logs time when a user is actively engaging with the content, which typically includes activities like clicking, navigating between pages, or interacting with the material in some way.

If a student only listens to content without interacting with the platform (e.g., not clicking or moving between pages), it’s possible that this activity won't be fully captured as "engagement" in the course analytics. The platform focuses more on user interaction rather than passive activities like listening or watching without interaction.

If this is a concern, you could recommend that the student regularly interact with the course, such as by clicking through different sections or completing related tasks, to ensure that their engagement is accurately logged.