Text color not saving/defaulting to another color

Question

Hello wonderful community!

I'm experiencing a weird issue where I can't save my font color in black and it defaults to a slightly lighter color. I tried changing it to a completely different color, red, and it saved. When I select "Black #000000 - 0%" and save, it defaults to "Dark Gray 4 #202122 - 12%" and I can't figure out what's going on.

Aaron.M.691 · Answer

Happy Friday Julie!

Thank you for getting back to me so quickly! I'm happy to do that. Would that be done through this site or my company?

Julie.L.787 · Answer

Hi @Aaron.M.691 ,

Thanks for connecting your question inside the community!

It sounds like something unexpected may be happening here.  Can I please request that you create a support ticket so that our IT folks can investigate further😀