I'm trying to add an email address to the Help menu in our navbar. I insert it as a mailto: link, but when I click on it, it's opening up the domain name URL instead of the email address.
Hi Maureen,
Unfortunately not that I'm aware. You can try some of the URL shortening services to encode the email address into the URL request but you may find the user experience is not as 'clean' as you want. That is, the user will be directed to an empty Brightspace html page but the users email client will try to create a new email message using the users mail client.
An alternative to consider is to create a custom widget with the contact information and add it to the course offering/org unit homepage.
Hope that helps!
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
Connect with leaders in pedagogy, accessibility, learning experience design and more
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
Stay up to date with product updates and announcements in this category.
Connect with our release information to learn about monthly improvements and updates to Brightspace.
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
