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How can we change the settings of the update alerts?

Roel.v.179

Hi, we want to change the settings of the update alerts. At this moment students, teachers and course owners get too many update alerts, making the alerts impracticable.

This is not about notifications, but about update alerts, see screenshot. Any help regarding this would be very helpful, thanks.

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Accepted answers

Jeffrey.M.844

Hi @Roel.v.179

Kudos to you for recognizing that there is in fact a difference between Notifications and Update Alerts. Although there may be overlap in the type of information that may be communicated within these methods, the logic that drive them differs.

Notifications can be defaulted at the system level and then overridden at the user level via Account Settings.

Unfortunately, Update Alerts cannot be configured — they are pre-defined.

If you would like to see more flexibility around managing what types of alerts flow into the Update Alerts bucket, here are some existing feature requests you may be interested in upvoting:

I hope that helps!

Jeffrey

Learning Administration Manager

All comments

Brielle.H.672

Hello there,

Here are a couple CVB you can disable to reduce noise from the updates icon - note that this will disable all notifications for the specific type for all users.

Disable d2l.Tools.Discuss.Notifications to turn off discussion notifications for the entire organization
Disable d2l.Tools.Content.AllowCreationNotifications to turn off notifications about new published content
Disable d2l.Tools.Content.AllowOverviewNotifications to turn off notifications about course overview updates

Hope this helps!

Jeffrey.M.844

Hi @Roel.v.179

Notifications can be defaulted at the system level and then overridden at the user level via Account Settings.

Unfortunately, Update Alerts cannot be configured — they are pre-defined.

If you would like to see more flexibility around managing what types of alerts flow into the Update Alerts bucket, here are some existing feature requests you may be interested in upvoting:

I hope that helps!

Jeffrey

Learning Administration Manager

Roel.v.179

Hi Jeffrey,

thanks for the information! There is a lot of confusion when we are communicating about the update alerts, most people think we mean the notifications but we did some more tests and it seems they are two completely separate things……i wil upvote the PIE items.

Regards

Roel

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