Hi @Odil.N.2501 ,
Thanks for connecting with the Brightspace Community.
For technical issues within your Brightspace instance, I recommend you connect with your institution's IT help desk. They may be able to help by making an adjustment to or providing information about how their Brightspace instance is configured. If they decide that there is a technical issue that is not expected, they will be able to create a support ticket that allows our IT folks to take a closer look at what may be the cause.
If you would like my help to connect you with your institution's IT help desk, please send me a private message with this request so that I can share the contact information.
I am not sure how to send a private message but I would appreciate if you would be able to put me in contact with my institution's IT help desk. @Julie.L.787
@Julie.L.787 I just wanted to follow up with you in hopes you could point me in the right direction.
Apologies for the delay to this one. I have sent you a private message that includes information about how to get in touch with your institution's IT help desk.
I'm also connecting you with documentation for how to send a private message within our community, should you ever need to in the future🤗
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