error in importing scorm file

JR.b.3
JR.b.3 Posts: 2 🔍
edited May 2 in Known and Fixed Issues
I import a scorm file and it works great. I import a second one. It is the first one. Any new scorm file is the "first" scorm file I imported. Tried the same file in a different course, and it works fine, so it is something about the course not the scorm file. Any ideas???
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Answers

  • Tauany.S.691
    Tauany.S.691 Posts: 27

    Hi @JR.b.3 ,

    Based on what you’re describing, I think it would be a good idea to have a support agent take a closer look at things.

    Your first step is to connect with your school or organization’s Help Desk to create a support request.

    If you’re not sure how to do this, email us at questions@community.d2l.com with the name of your school or organization and we can provide the contact details.

    If you are the ASC/Admin for your Organization, please refer to our documentation below for how to log a Support case or request, and a member of our Support team will be happy to assist you.

    https://community.d2l.com/brightspace/kb/articles/1175-approved-support-contacts-create-a-case-or-service-request

    Kind Regards,

    Tauany

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  • Megan.A.719
    Megan.A.719 Posts: 1 🌱

    Hello,

    I had a similar issue last week. When you import the new SCORM and select additional options, you had to click overwrite the current file. That seemed to have the correct SCORM upload as it needed to.

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  • Reba.C.3796
    Reba.C.3796 Posts: 2 🔍
    I just started a new course and can't get to my assignments
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