API doesn't bring in User and Org Units deletion data

Umar Farooq.S.185
Umar Farooq.S.185 Posts: 2 🔍
edited March 25 in Development
Hello I have recently made some additions, updates, and deletions on users and Org Units pages from the D2L admin page.

I was expecting these changes to flow through the below Brightspace differential datasets
- Users Differential
- Organizational Units Differential

The additions and updates did flow in as expected from the API response, but for users there was no deletion record, and for units the deleted org.unit did come in but is still marked as (IsDeleted = False)

Why is this happening, how can I fix it?


  • Shobhit.S.365

    Hi @Umar Farooq.S.185

    Thank you for reaching out to the Brightspace Community.

    Based on your description, I think it would be a good idea to create a support case with more details for the changes made as it appears this issue required more investigation.

    We look forward to hearing from you through the support case.

    Kind regards,

    Shobhit Sachdeva