API access / token issues via OAuth2

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Kabir.H.527
Kabir.H.527 Posts: 1 🌱
in Development

We're currently facing API access / token issues via OAuth2.  We're using a Brightspace user account (i.e., not an institutional account) in our Brightspace to authenticate access for API use.  As this is a Brightspace account, we're by-passing the institution's SSO by using a redirect link

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which allows the account to log in via the Brightspace authentication and authenticate to the site. However, via this route we're unable to generate an access token for API access. What could be causing this issue?

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Answers

  • Alex.V.58
    Alex.V.58 Posts: 126 admin
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    Hi Kabir, in this instance, I would recommend connecting with your institution's IT Help Desk for some assistance. If you need any help finding that contact information, please let me know and I can connect with you via DM here in the Community.

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  • Pratap Reddy.N.521
    Pratap Reddy.N.521 Posts: 2 🌱
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    @Kabir.H.527 I am encountering similar issue, Have you managed to find a solution yet? I'd appreciate any insights you can share.
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