One instructional designer encounters slow loading times for their HTML editor. It seems to only affect this one user, so I assume it's an internet connection/VPN issue. Any troubleshooting tips for them? I've told them that the next time it happens to try the following:
- Try a different browser (they're on Chrome)
- Try creating a new HTML topic (right now they're trying to edit a topic, so maybe it's an issue with the HTML in their existing topic)
- …?