Self-Enrol in Groups

Emily.D.83
Emily.D.83 Posts: 7 Analytics Builder Transition
in Higher Ed / Postsecondary

An instructor set up a group category with a self-enrolment type. When students click on the link to the category, they receive an error message stating the self-enrolment groups are not available. Has anyone experienced this issue before, and did you find a solution?

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Answers

  • Syed.H.393
    Syed.H.393 Posts: 36

    Hi @Emily.D.83

    Thank you for reaching out to Brightspace Community! 

    Going through the issue, we feel it is best addressed via a dedicated Support case, as we would need to test/investigate the issue and other specific details.

    May I suggest you open a Support case, so we can take a look and update further.

    We thank you for your patience and understanding!

    Best Regards,

    Syed Hasan

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  • Ruben.Z.136
    Ruben.Z.136 Posts: 2 🔍

    Emily did you ever figure this out.

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  • Jennifer.W.973
    Jennifer.W.973 Posts: 391 🎆
    edited January 10

    @Emily.D.83 Does the group category have self enrollment start and/or expiry dates set? Are there any restrictions set on enrollment? Did students report this problem or is it just appearing that way when using the View As feature?

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