The written response questions wasn't recorded despite indications that it had been saved
We've run into an issue where a student completed a quiz on Brightspace, and while the answers appeared to be saving in real time (as confirmed by the logs showing the character count and also noting as saved), nothing was actually saved when I went to look at student's response. This isn't the first time this has happened; it's actually the third occurrence.
Has anyone else experienced this? I'm looking for any insight on how to retrieve the responses if possible, or tips on how to avoid this in the future. Any help would be appreciated!