Drpobox Issue

Question

We've had a couple of instructors notice a new issue when grading in Dropbox.  Certain pdfs turned in to Dropbox behave strangely when we try to highlight a section and copy it into something else.

Here's an example in a video:

A live course that is having that issue is this one:

Jaclyn Roberts paper for the Chapter 5 Dropbox behaves this way.

I wonder if this is related to the recent PSPDFKit Annotations tool update in Assignments.

https://youtu.be/UphDQFcxRx4

https://learning.greenville.edu/d2l/home/261094

Megan.M.458 · Answer

I've been having this issue as well, and no one has been able to help as of yet. It makes it much more difficult to annotate and provide effective feedback.

Prithvi.A.303 · Answer

Hello @Chris.B.569

As this issue may require additional testing, we feel it is best addressed via a dedicated Support case.

We will reach out directly via a Support case to get additional details so we can take a look and update further.

Thanks,

Prithvi