When I accessed the Health Checks area in Brightspace, it displayed this SMTP error, displayed...

Madeleine.R.512
Madeleine.R.512 Posts: 7
edited November 2022 in Customer Enablement

When I accessed the Health Checks area in Brightspace, it displayed this SMTP error, displayed below. Has anyone experienced this before as well? What does it mean?
 

ss1

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Answers

  • Jason.C.653
    Jason.C.653 Posts: 2
    edited November 2022

    Good Afternoon, 

     

    This error is due to a defect that is currently being investigated. The number for your reference is 01430701, 

    There is a health check route that needs to be updated. There is no impact to the Brightspace instance, only to the system logs.

     

    Thanks,

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  • Madeleine.R.512
    Madeleine.R.512 Posts: 7
    edited November 2022

    Okay, thank you very much!

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