Getting an error 'Item content cannot be rendered' - does anyone know how to fix this?

Thomas.M.34
Thomas.M.34 Posts: 2 🔍
edited September 2023 in Higher Ed / Postsecondary
The content was imported from Moodle and it seems like the content that cannot be viewed is Moodle Book content. This only applies to student view. The permissions are set to visible and there is no restrictions or conditions that have to be met to view the content. I'm not sure if this is an issue on Moodle's end.
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Answers

  • Chris.S.534
    Chris.S.534 Posts: 379

    Hi Thomas,
    Moodle Book content can be imported if the exported Moodle course package is in the .mbz format.
    The book content will import as a single .html file. The content appearing in the order as listed in the TOC of the book in Moodle. This should include any linked files ppt/pdf and so forth.

    Without seeing your content or knowing which content experience you are using the issue is going to be related to an unsupported content type, student role permissions, or the content may need to be relinked to render correctly.

    Please reach out to you D2L Support team for assistance, they can take a look at the content issue and best advice on a way forward.

    Hope that helps!

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