Hi Denise, It's likely your institution has a middleware integration/application that handles the request for grades from Brightspace and then pushes these into your Student Record System. One place to check, as an Administrator/Super Administrator, for such an integration is in Admin tools > Manage Extensibility. Here you can see the applications that are registered/permissioned with your Brightspace environment to make API calls/request data and so forth. If you don't see anything obvious best to open a support case with the D2L Support team who can better assist you with the request. Hope that helps!
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