Dropbox document-- issue on my end or students?
Erin.H.435
Posts: 3 🔍
I require students to use Microsoft Word to write their papers. Everyone at my university has access to Word and hopefully requiring .docx resolves compatibility issues.
This past session I had some papers that open up in the dropbox as a document of random characters. When I downloaded the document, it was the same-- all random characters. Anyone else have this problem? Does it seem to be a problem with D2L, or something on my end, or (I dare not want to think it) a type of cheating to get an extension?
This past session I had some papers that open up in the dropbox as a document of random characters. When I downloaded the document, it was the same-- all random characters. Anyone else have this problem? Does it seem to be a problem with D2L, or something on my end, or (I dare not want to think it) a type of cheating to get an extension?
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Answers
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Hi Erin,
Thanks for reaching us through community!
We can look into this further to confirm the cause. Do you have a case open with our support team?
Thanks,
Sreelakshmi
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I haven't, but I can! Thank you.
