can't change "Inactive" status of course

Jarett.D.591
Jarett.D.591 Posts: 2 🔍
in Higher Ed / Postsecondary
My course is shown as inactive and my students cannot access it. When I go into "course offering information," it says "active: false".and does not give me an option to make it active. I need to solve this problem ASAP because my students need to do an assignment. Thank youl
· Share on Twitter

Answers

  • Pedro.S.874
    Pedro.S.874 Posts: 13 image

    Hi Jarett,

    I recommend reaching out to the MTSU IT team. They can open a case with our product support team, and they will be able to verify the issue.

    Best,

    · Share on Twitter
  • Johnny.B.962
    Johnny.B.962 Posts: 108 image

    A course's Active/Inactive status is able to be changed by your LMS Administrator (or someone with a similar role/permissions within your Brightspace site). I would suggest contacting them immediately for support in this case.

    · Share on Twitter
  • Heba.A.271
    Heba.A.271 Posts: 111 image

    Hi Jarett,

    Thank you for reaching Brightspace Community.

    Its seems you may not have the permission to change the course status, you may validate with the admin of your organization on your role permission if you have the "Change status" Permission enabled.

    Your Admin can also follow these steps in order to enable your permissions:

    To allow a role to make a course active or inactive:

    1. From the Admin Tools menu, click Roles and Permissions.
    2. Click on your role
    3. Under Filter by Tool, select Manage Course.
    4. Check or uncheck the Change Status permission.
    5. Click Save.

    Hope this helps !

    Regards,

    · Share on Twitter

Categories