I have one student in a course that doesn't have the writing options pop up when he's starting a...

Adrian.V.583
Adrian.V.583 Posts: 7 🌱
edited November 2022 in Customer Enablement

I have one student in a course that doesn't have the writing options pop up when he's starting a discussion thread. All other students have the options appear within the writing space. It looks like his is an html editor instead.
 

This is what it should look like:

 

 

correct 

But this is what his looks like:

 

not correct

Tagged:

Answers

  • Jeff.G.65
    Jeff.G.65 Posts: 8
    edited November 2022

    The student likely has "Turn off rich text editor and view source" turned ON in their Account Settings. If they turn it off, they should get the editor controls back.

     

    Here's a screenshot:

     

    Screen Shot 2021-02-24 at 3.35.52 PM