API upload file - 'processing failed' reasons?
On at least one occasion when I upload a course SCORM zip file with the upload API, when I check the status, it failed with a status of "PROCESSINGFAILED." (Other uploads succeed.)
Is there a way to get additional information?
Or does anyone know what could cause upload processing to fail?
The zip file is only about 18 MB.
{ "JobToken": "42", "TargetOrgUnitId": 6766, "Status": "PROCESSINGFAILED" }
Best Answer
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Hi Richard,
It seems the Import Course Log may provide you with some additional information. See Failing that you can always check the System logs for any relevant errors. Another options is to import/add the SCORM file via the UI to determine if the SCORM package itself is the issue given you've successfully imported SCORMs via the API. Hope that helps.
Answers
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Hi @Chris.S.534, thanks, that was really helpful. I had overlooked the import course log.