Faculty cannot login to Brightspace Community

Deb.H.306

We have several faculty attempting to set up Brightspace Community logins and they have been getting an error message for the past several days. The error message is Errors - The site is not enabled for registration - AN error has occurred during account creation - click here to return to registration. Others do have access. Any suggestions?

Deb.H.306

Thanks. We got this taken care of a couple of days ago.