Pulse App - Compromised Account Message?

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Jason.H.500
Jason.H.500 Posts: 37 ✨
in Higher Ed / Postsecondary

We had a student report that they got a "Your account has been compromised" message when signing in to Pulse. They said it was only Pulse that gave them the message, no other site/service.

Has anyone heard or seen this before? Unfortunately they didn't get a screenshot.

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  • Aasim.Y.704
    Aasim.Y.704 Posts: 129 ⏸️ Inactive
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    Hey @Jason.Henslee8567,

    Thanks for reaching out to us here at the Brightspace Community.

    Currently, Pulse uses the web browser to sign in which would be through Brightspace. However, I have not heard of an “account compromised” page in Brightspace in the past, so it might be possible it was coming from the SSO/login provider rather than Brightspace. Please keep this thread updated with your explorations!

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