How to fix internal workflow issues?

After researching an “Internal Error” message and the support page below, I want to know how “internal workflow issues” are resolved? The section on Internal Errors states, “You will receive this message when the website runs into internal workflow issues.” and I am seeking further actions to resolve those issues. Please advise.

https://community.d2l.com/brightspace/kb/articles/1730-troubleshoot-missing-course-content

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