Insights Portal-- Adoption Dahsboard

Cassandra.Bush7294
Cassandra.Bush7294 Posts: 1 🌱
in Higher Ed / Postsecondary

Hi There,

I have a question about the data that shows through the end date. It isn't clear if this will show access that occurs on the end date itself, or only prior to it. The screenshot below, based on the Classlist, the screenshot below should show one access on 1/22 and another on 2/3. However, it isn't showing the access on 2/3.

adoption screenshot.png


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Answers

  • Julie.L.787
    Julie.L.787 Posts: 296 ⏸️ Inactive

    Hi @Cassandra.Bush7294,

    Thanks for reaching out to the Brightspace Community.

    I believe that the data that is pulled should be updating within a 24-48 hour time frame. If you are noticing a lag that exceeds that, we recommend creating a support ticket so that our folks can have a closer look at your Brightspace instance.

    I'm not an expert on this tool and have reached out to some of my colleagues to learn along with you! Stay tuned as I learn more😀

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