Best Of
Re: error when clicking into course: An embedded page at cdn.lcs.brightspace.com ...
We are seeing the same thing here. I tried running a session for staff yesterday and it continuously popped up for both myself and the participants. This morning I have teachers reaching out that the issue is continuing. We'll try clearing the cache and cookies to see if it helps.
Re: error when clicking into course: An embedded page at cdn.lcs.brightspace.com ...
Goodmorning Julie,
I experienced the same problem. Clearing the cache and cookies from the browser solved it for me.
Regards,
Marcel
Re: Time limit limitation
Totally Jennifer. 😀 I almost included this in my post as a "workaround" but deleted it at the last minute. It just feels like having to game the platform.
Re: Time limit limitation
@Mike.B.559 Can you just change the End Date so the time limit will run out at the specified Due Date? i.e. set the End Date to September 27 at 10:01 AM so students have to start their attempt by 10AM at the latest, and it will auto-submit in 60 minutes at 11AM.
Drpobox Issue
We've had a couple of instructors notice a new issue when grading in Dropbox. Certain pdfs turned in to Dropbox behave strangely when we try to highlight a section and copy it into something else.
Here's an example in a video:
A live course that is having that issue is this one:
Jaclyn Roberts paper for the Chapter 5 Dropbox behaves this way.
I wonder if this is related to the recent PSPDFKit Annotations tool update in Assignments.
Why does the error retrieving credentials ad appear?
1. Enter credentials.
2. Choose a course.
3. Notice appears.
Brightspace Final Grade Gradebook Issue
I recently created a course - that combined two courses into one. The one course was added as just a module of the course - but it has 5 sections that each equate to 10 points & then the rest of the 6 Modules is released.
The issue were having is the Final Grade for the First Module (5 sections) is not being calculated. I am seeing students are completing it via the Award System. But in the Final Grades Data Hub File - the Final Grades is showing blank & acting like nothing has been completed.
Are you able to combine two courses & not have issues with the grade book? Do you have any suggestions on how I can fix the grade book?
It is offering a Subtotal but not correlating to the Final Grade Calculated.
Thanks!
Re: Unknown error sending email - PDF attachment
Hello @Iwona.S.533,
After additional testing today I am no longer able to replicate the issue. It appears the matter has resolved itself. Thank you for commenting,



