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Re: Graded assignments won't show proficiency scale unless you put in a point
Hi, @Monica.M.241!
Sorry to hear you're feeling this way! My name is Whitney and I'm the D2L Customer Success Specialist for BC K-12, and a former BC teacher. I don't think we've met yet, but I've been supporting Chris and Laura at KLEOS this past year on your Brightspace initiatives - along with my colleagues, @Melissa.H.512, @Shauna.M.370, and @Pilar.M.32.
I have passed on your questions and concerns, along with the custom D2L BC training session on proficiency based assessment practice in Brightspace, to Chris and Laura for them to use to support you with this initiative - I'll allow them to respond to you within the context of the choices they've made for your school and program.
I will be more than happy to take your feedback and pass it along to the appropriate internal teams, as well. This information is important to providing our product teams with valuable user insight, especially around BCs innovation in assessment practice.
Thank you for your post 😊
Re: Quiz not displaying points for questions?
@Iwona.S.533 That was it! It's displaying correctly now. Thank you!
Re: Inspiration - Salesforce Uses
Hi Jay,
Clients use Salesforce in many different ways depending on the level of integration they require. Some examples include:
- as an authentication service (SAML Identity Provider)
- storefront through which courses are purchased
- system of record
- managing event driven user account creation and course enrolment
- capturing course completion
In addition to feedback you get from community member you can also reach out to your Customer Success/Account Manager who can provide you with Salesforce integration options, and connect you with D2L clients using Salesforce.
Hope that helps!
Re: I am getting a failed status, when I use the Data Purge tool.
Hi Lewis,
For this issue best to open a case with the D2L Support team who can verify if the Data Purge tool has been configured correctly in your Brightspace environment.
Hope this helps!
Re: New Experience - files uploaded to content
There is a workaround: Create a new HTML file, use Insert Stuff and select Module Files. Click upload and upload your file. This will generate a link to the file which downloads (or opens in a browser preview) rather than the default Brightspace viewer.
Re: Using Intelligent Agents for Group Enrolment
Hi Alec
The roles you see in the Role in course dropdown are driven by your role permissions.
For the roles you want to see in this list:
- Select Admin tools
- Select Roles and permissions
- Select {role name}
- Select Edit Role Interactions from the Actions for {role name} menu
- Scroll down to Enroll {role name} ensure:
- tick the required check boxes and the group/course offering levels
- this is dependant on the otg unit type you want to enroll the user into as selected in the 'Select an Org Unit' step when creating the IA
Hope that helps!
Re: Do you guys provide any support to use this application?
Hi @Manveer Kaur.G.1 ,
There are lots of ways to help you get started using Brightspace!
If you are working with Brightspace as an instructor or course facilitator, I suggest you start here: . If you are working with Brightspace as an administrator, I suggest you start with this page: . In both of these articles, there are links to courses in the Learning Center to help new users, like yourself, learn about the Brightspace tools to drive engagement and create accessible learning opportunities. There are also links to our documentation in the Brightspace Community which you can sort/filter by your role to find step-by-step guides about all the tools within Brightspace. Is there a specific tool that you have a question about? I am happy to share a resource or answer a specific question. Lastly, when you do have questions that you can't answer through documentation, post a discussion, just like you did and our D2L team or other Community members will hop in to help!
Just as @Iwona.S.533 shared, if you think there is something wrong with your Brightspace instance, I suggest that you connect with the Brightspace Administrator for your organization so they can submit a support ticket to resolve the issue.
I hope this helped!
Alex, D2L
Re: Datahub - Brightspace Datasets
Thanks heaps Iwona, that fixed it. I'd assumed, wrongly, Superadmin would have this turned on.
Re: Configuração
Olá @Ana Paula.d.878
Vai depender então do que foi estabelecido como objetivos de aprendizagem e competências no seu curso. Em todo o caso, os alunos deverão cumprir as atividades do curso - questionário, discussões, etc - ligadas aos objetivos de aprendizagem que eles precisam atingir. Na prática seria como se os alunos tivessem que atingir uma nota mínima para que um objetivo de aprendizagem seja cumprido.
Sinta-se à vontade para compartilhar os objetivos de aprendizagem ligados ao seu curso para que eu possa ser um pouco mais específico nas minhas instruções.




