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Changes In The Microsoft 365 File Picker workflow
By Matt Walker, Sr. Learning Administration Manager, Optimization Services Overview As a Brightspace Administrator, you may have noticed a change in behavior when transitioning from the old Office 365 LTI Integration to the newer Microsoft 365 LTI Integration. In the old version, a link to OneDrive appeared in the File…
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Confidently Navigate Change with D2L Transition Services
By Natalia Dias, Transition Services Consultant Change is inevitable, but disruption doesn’t have to be. At D2L, our Transition Services team is dedicated to making product and process changes smooth, predictable, and aligned with your goals. We help you stay informed, supported, and ready for what’s next. There's no need…
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Brightspace for Learners - How to Start Your Courses and Resolve Common Problems
A step-by-step guide for Brightspace Learners to log in, access courses, view content, submit assignments, complete quizzes, and see grades from day one. The first week of classes can be busy, but knowing where to find your courses and how to troubleshoot common problems will save time and reduce stress. This guide lists…
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Brightspace for Instructors - Resources for a Successful Start-of-Term
As an Instructor, your course preparation directly impacts your learners’ success. This guide walks you through the most common questions and fixes at the start of term. Learn how to prepare your content, configure assessments, publish grades, and resolve common start-of-term issues. Most popular resources for Instructors…
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Brightspace for Administrators - Top Start-of-Term Issues, Fixes, and Resources
System Administrators are responsible for keeping Brightspace running smoothly during the busiest time of year. From integration sync errors to permissions fixes, this guide gives you quick access to the most frequently used solutions. Getting Support Brightspace Administrators: Please contact your institution’s help desk…
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Getting Ready for Semester Start - Complete Start-of-Term FAQs and Support Resources
As the new semester approaches, we know how important it is to be prepared for the first day of class. Our teams within Global Support and Community are ready to help you every step of the way. At the beginning of each term, Brightspace support teams see recurring patterns in the questions and issues raised. D2L Support is…
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Bright Ideas for Corporate and Associations
Designed for corporate training and member-based organizations, this series explores Brightspace tools that improve learner engagement, simplify tracking and reporting, and support continuous skill development. Each session includes 20 minutes of focused learning followed by 10 minutes of discussion and Q&A. New sessions…
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Bright Ideas for K12
Tailored for K12 educators, this Customer Enablement series highlights tools and practices that strengthen instruction, support parent/guardian communication, and enhance engagement in the classroom, no matter the delivery model. Each session includes 30 minutes of focused learning followed by 15 minutes of discussion and…
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Bright Ideas for Higher Education
Designed for Higher Education, this Customer Enablement webinar series supports instructors, designers, and academic teams with Brightspace workflows that improve course design, assessment, accessibility, and student engagement. Each session includes 45 minutes of focused learning followed by 15 minutes of discussion and…
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Bright Ideas for Upgrade Essentials
Open to all Brightspace users, this Customer Enablement series focuses on tools and workflows that might be new to your organization. Each session includes 45 minutes of focused learning followed by 15 minutes of discussion and Q&A. New sessions will be announced every quarter. Check out our next session below! Upcoming…