Customer Enablement - Brightspace

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Customer Enablement

Student Semester Start Aid
By Ted Haag, End User Support Manager The start of a new semester can be an intimidating time for students, especially if you’re working in a new and complex system for the first time. In this aid brought by the Brightspace end user support team, we wanted to put together a few resource links for some of the tools we most…
Instructor Semester Start Aid
By Ted Haag, End User Support Manager The start of a new semester can be a stressful time for instructors, especially if you’re working in a new and complex system for the first time. In this aid brought by the Brightspace end user support team, we wanted to put together a few resource links for some of the tools we most…
Introducing Optimization Services and Learning Analytics
Written By: Thomas Huijbregts, Manager, Learning Administration Management Introducing Optimization Services and Learning Analytics Throughout D2L’s 24-year history, we’ve always kept the needs of customers like you at the heart of what we do. This forms the basis of our professional services teams. With the continued goal…
The Golden Circle, and Implementation Course design
By: John Williams, Implementation Services Project Manager How Do You Build a Great Course?For almost every course, there are hundreds of institutions and academies running very similar courses. What makes yours different? Why should the student choose you over a dozen others? In a world where options are expanding…
Encouraging Active Participation in Online Discussions
Written by: Darcy White, Instructional Designer, Learning and Creative Services Learner-to-learner and learner-to-instructor interaction are key for a learner’s experience in Brightspace. Designing for these types of interactions in your online courses will boost learner motivation and learning outcomes; and discussions…
New Brightspace Admin Road Map
Written By: Alex Lowes, Customer Success Specialist Welcome to Brightspace! This resource is designed to help introduce you to the basics of the ASC role if you are a new Brightspace user or have recently been assigned as your organization's Approved Support Contact (ASC) and are looking to learn about your new role. This…
Brightspace Resource Guides for Admins & Facilitators (Corp)
Written By: Alex Lowes, Customer Success Specialist Welcome to Brightspace! If you are a new Brightspace user or a long-time user that needs a refresher of the resources available for your role, check out the role and segment-specific one-pagers to help you get started! The resources shared in this article are designed to…
Brightspace Resource Guides for Admins & Instructors (HE)
Written By: Alex Lowes, Customer Success Specialist Welcome to Brightspace! If you are a new Brightspace user or a long-time user that needs a refresher of the resources available for your role, check out the role and segment-specific one-pagers to help you get started! The resources shared in this article are designed to…
Brightspace Resource Guides for Admins & Instructors (K12)
Written By: Alex Lowes, Customer Success Specialist Welcome to Brightspace! If you are a new Brightspace user or a long-time user that needs a refresher of the resources available for your role, check out the role and segment-specific one-pagers to help you get started! The resources shared in this article are designed to…
D2L Connection Nijmegen, NL 2022
Day 1 (May 16, 2022) Opening Key Note: Do You Really Want a Culture of Learning Innovation? Dr. Jeff Borden, Senior VP for Learning Experience, Design and Innovation, National University D2L Product Development Roadmap Jack Pinette, Senior Director, Higher Education Product Management, D2L Breakouts Day 1: 16:00 – 16:40…