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Known Issues List Updates
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Known Issues for H5P Usage in D2L
Hi, I'd like to ask if there are more resources I can refer to or support staff I can consult on known issues—limitations or behavioral quirks in specific H5P content types when used within D2L. I could find some results within this forum by searching "H5P" with the category filters "Known and Fixed Issues" and "Known…
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HTML Audio Recordings in Discussion Board not loading
I noticed there's already a post on this issue for Assignments, but it does not suggest a solution for Discussion Boards, which seems to be currently happening in my course. As the instructor I cannot access the student's audio file, and it appears that the other classmates cannot as well. Only the student can view the…
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Awards that issue PDF certificates with replace strings strip out PDF accessibility tags
Issue: Awards that issue PDF certificates with replace strings strip out PDF accessibility tags Related issues: 01918625 Steps: Follow instructions, steps 1 through 8: Create a Custom Certificate that uses Replace Strings I used {FullName} and {AwardDate} replace strings Only change I made was on step 6 of the linked…
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Rendering of Word files in the marking user interface for assignments
Hi, We have come across a rendering issue with Word files in the marking user interface for assignments. A student submitted a Word document to an assignment in Brightspace. The marking user interface rendered the first two pages (cover page and first page of text) on top of each other, resulting in the lecturer not seeing…
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Dropbox sticky note delay
Hi! There is a delay in typing when using the sticky note feature when annotating assessments in Dropbox. In particular, once the sticky note is opened and I start typing, the cursor moves back to the beginning of the word or sentence a second later. It is a slight delay but frustrating as it often requires retyping each…
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Gradebook interface --sliding nav bar?
Hello, There's a professor who is experiencing a weird phenomenon of the Navbar sliding away as he gets from one side of the gradebook to the other (as shown in the attached video). Anyone know why this is happening? Thanks!
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How do I adjust my profile. Brightspace site not allowing correction.
My profile needs to be adjusted but Brightspace site is not allowing. How do I achieve this?
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How do I change Brightspace's wrongly filled in quiz reply when my reply was right?
I took the initial quiz filling in the correct answers— But when I saw the results for the results, an additional slot was checked off with the wrong answer. How do I correct it?
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Why is my cursor jumping backward?
I'm having the same issue as the user below in the post. I have just started experiencing this issue with my cursor jumping backward when I'm typing a note while providing inline comments/feedback when assessing student assignments. It is happening regardless of the computer I am using. Colleen.F.2632 Posts: 2 🔍October…
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Issues with Cursor within D2L
This is such a weird problem, but when I insert feedback within the assignment itself by adding a comment, the cursor moves back to the beginning of the sentence. For example, if I start typing "Missing…," as soon as I type the "M," before I move on to the "i," the cursor moves back to the space before "M." I don't even…
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Any Updates to Annotations Known Issue?
Any ETA on when a fix is coming for the Annotations known issue case 02067605?
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Even clicking on the highlighted number leaves a message "un-read"?
It seems crazy that even after I read messages in the Discussion board they remain marked as UNREAD unless I click on each one individually and open it. It takes like three clicks to get rid of a notification for a message I've already read. Am I doing something wrong? Or is the Discussion board work-flow designed for…
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edit comment on assignment submission issue?
Has anyone else had instructors report they cannot edit a comment they've made on an assignment submission with the annotation tools? I want to correct a comment I have previously added, it allows me to edit it but will not save the new edit ie. it reverts back to the old comment? is this a known issue please or is it…