Learners see default Welcome window content even though Admins see correct content

I've added content for Welcome windows to a couple of courses. I followed the instructions, adding a module called "Welcome" to the Content (hidden from students), then added a new page to that with the info to be shown in the window. Then when I try it as an Admin, it looks correct. But when I either impersonate a Learner or login with my test Learner account, I see the default content telling me how to configure the window. When I go back to my normal role, the content is there in the window. What gives???

Answers

  • Janet.O.779
    Janet.O.779 Posts: 63
    edited December 4

    Hi, @Gordon.W.2315.

    I was able to duplicate the puzzling results you describe… and then fix it by unhiding the Content!

    This is somewhat puzzling design to me too, because I wouldn't have assumed you'd want them to see it in Content too as well as in/on the Homepage… but I watched someone's demo video for using the Welcome Widget (not a D2L-created video) and they suggested adding availability start and end dates onto the items added into the Welcome module (they had the module at the bottom/end of their course content). That kinda makes sense…

  • Gordon.W.2315
    Gordon.W.2315 Posts: 3 🔍

    Oh, yeah, that works. Wonder why I didn't try that? 😁 Thanks!

    I thought the whole idea was that it remained hidden in your Content???

  • Janet.O.779
    Janet.O.779 Posts: 63

    Me too, @Gordon.W.2315! But I guess the focus is just on it popping up immediately when students first enter the course, not on the pages being hidden from view where they're housed.

    Another video I watched suggested adding something to the Welcome module and then just deleting and replacing that with other things as you go along in your course…that is, using it as a spotlight so students just can't miss seeing something. Examples were a welcome message from your announcements widget copy-pasted into an html page in the Welcome module, or a link to an activity (e.g., a quiz) added into the module using the "Add Existing" button. Those are interesting ideas.