Start dates and calendar events
We have an educator who is setting start dates for making lecture content available to cut down on manual work (making things visible later on). However, this is now creating calendar events that are likely to confuse students. They may think the lecture is on that date, when it is just content being released. We would like to reserve calendar events to important things like assessment due dates. How can we control this, while still giving educators the ability to automate their work.
Best Answer
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Hi @Darcy.L.2795 ,
Please refer to the following article for creating a support case.
Please check with your organization's ASC, i.e., approved support contact. They can login to the ASC support portal and create a support case.
Answers
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Hi @Darcy.L.2795 ,
Based on my testing on our internal site, when we create content with start, end & due dates, its calendar entries for due and end dates automatically will create an event with the calendar tool. If you have seen any other observation, I would request that you create a support case with us for more investigation and testing. Kindly share your use case and Content URL that you have tested in your testing.
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Where / how do I create a support case?