Dropbox sticky note delay

Tasha Nott.T.4741
Tasha Nott.T.4741 Posts: 2 🔍
edited October 2024 in Higher Ed / Postsecondary
Hi! There is a delay in typing when using the sticky note feature when annotating assessments in Dropbox. In particular, once the sticky note is opened and I start typing, the cursor moves back to the beginning of the word or sentence a second later. It is a slight delay but frustrating as it often requires retyping each sticky note for each student (and there may be multiple sticky notes for each!). I have resorted to using more text comments; however, this is not always possible when annotating between lines, etc. Please advise any solution you might have. Thanks!
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Answers

  • Subul.I.322
    Subul.I.322 Posts: 145 admin

    Hi @Tasha Nott.T.4741, thank you for your valuable feedback!

    This issue is in our Known Issues List and is currently open. Our team is actively working on a solution and will provide an update as soon as a workaround is available.

    Thank you for your patience!

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  • Daan.v.7479
    Daan.v.7479 Posts: 1 🌱

    Hi! is there any update on this issue? Is there any information about what causes this bug?

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  • Jesse.K.388
    Jesse.K.388 Posts: 2 🔍

    Hello. Are there any updates for this issue? Is it still occurring at my institution.

    Jesse

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  • Stefanie.B.518
    Stefanie.B.518 Posts: 605 admin

    Hello @Daan.v.7479 and @Jesse.K.388
    I can see that this item remains on our Known Issues List at this time (2056540).
    This means that our Development Team is working to resolve the issue.

    We've shared your feedback on this issue with our Annotations Team to ensure they're of aware of your concerns.
    We hope to see this issue resolved in the near future. When that occurs, an update will be posted to our Fixed Issues List.

    You can 🔔 bookmark the Fixed Issues List Updates discussions to be notified of new publications of this list.

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  • Lincoln.S.3171
    Lincoln.S.3171 Posts: 2 🔍

    I am having this issue too, at least in Safari browser.

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  • Stefanie.B.518
    Stefanie.B.518 Posts: 605 admin

    Hi @Lincoln.S.3171
    I can see that this item has just moved to the Fixed Issues List (02067605).
    This change is rolling out with the 20.25.04 Release, so you should see a positive change in your Brightspace Instance this month as you get the latest update

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