Can you measure widget interactions?

Maureen.B.923
Maureen.B.923 Posts: 143 Analytics Builder Transition
edited March 21 in Corporate

All of our course home pages have two widgets on them:

  • "Recommend this course" - it's a graphic with a <a href> mailto URL. It prepopulates an email with the course name and Discovery URL so that coworkers can automatically email the course link to their colleagues.
  • "Need help?" - It's a graphic with a <a href> mailto URL. It prepopulates an email to our help desk with the course name in the subject line.

Does anyone know a way to measure how often people are clicking on these widgets? Or behind the scenes, is there something I could insert into the URLs that would help measure usage?

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Best Answer

  • Pulkit.Y.864
    Pulkit.Y.864 Posts: 18
    Answer ✓

    Hi @Maureen.B.923,

    Thank you for reaching out to the Brighspace Community!

    Based on what you are describing, I have found a PIE that aligns with your request:
    https://desire2learn.brightidea.com/ideas/D7676

    I suggest reviewing this PIE and upvoting it so that it will be considered for inclusion in future Brightspace releases.

    Should you have any other questions, please do not hesitate to contact us.

    Regards,
    Pulkit

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