Brightspace Virtual Assistant

Tristen.B.469

Hello there, we had an Instructor over the weekend who experinced problems with Brightspace Virtual Assistant, where the AI chat was constantly opening up and asking what it could help with. Even when they opened new tabs. They haven't gotten it again this week so far, only from this weekend. Is this a known issue? Was it fixed?

Chris.S.534

Hi Tristen,

Best to open a case with the D2L support team for further investigation the behaviour experienced.

This is not listed in the Known or Fixed Issues list available here https://community.d2l.com/brightspace/categories/known-and-fixed-issues

Hope that helps!