Hello wonderful D2L community!
We have somewhat of an urgent issue that I'm trying to understand. We worked with our LMS administration to create a unique role that allows us to use the LMS autonomously for our internal courses (corporate use) and still protects the academic use of the same system (students). We currently have a school level custom org unit for our courses. One of our courses was created outside of this "school" and our custom role is not available for this course. My question is, "Are roles only available within certain org units?" If so, is it possible our custom role was only applied to our org unit and when this outside course was migrated in, the role is not available for it?" I'm currently only able to be a "leader" in this course and don't have access to "Add Existing → SCORM/xAPI" and have a new hire cohort starting Monday that needs to use these Rise courses in Brightspace. Please feel free to ask any follow up questions for clarification as well!