Dropbox files sync

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Odile.M.555
Odile.M.555 Posts: 4 🔍
edited April 1 in Known and Fixed Issues
Hello,

I insert lots of dropbox links in content. It has been working fine up until recently when files (PPT, Word docs, etc.) have not been updating on Brightspace content as I make changes to them as they used to. I find my self having to relink when it is really the same file and link except I have made a slight change to the PPT.
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  • Olly.F.893
    Olly.F.893 Posts: 49
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    I'm wondering if it's a caching thing. If you press ctrl + F5 on a Windows device to do a hard refresh of the page (as opposed to just F5 which will keep the cache), will the file update?

  • Odile.M.555
    Odile.M.555 Posts: 4 🔍
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    I use a mac

  • Olly.F.893
    Olly.F.893 Posts: 49
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    You can still hard refresh.

    I think on a Mac it's shift + reload OR command + shift + R

  • Odile.M.555
    Odile.M.555 Posts: 4 🔍
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    shift+ command+ R did not update the link. The PPT presentation which is updated in my Dropbox for spring 24 and the same link on D2L is still the one I used fall 2023 .