Has anyone else experienced issues with uploading SCORM/xAPI?

Aaron.M.691

Hello wonderful D2L community!

My colleague is experiencing issues when trying to upload an xAPI zip file to a course through Content → Add existing → SCORM/xAPI object → upload a new version. I have no issues completing it but when she tries to the progress is stuck at 0%. Has anyone experienced this? I've checked her role and it is the same level as mine so she should have access to this feature. The one thing we thought that may be impacting it is that she wasn't using our company VPN. Does anyone have any insight on this they can share? A few weeks ago we both had uploads stuck at 70%, but I tried again the next day and chalked it up to maybe a D2L server issue…

Thank you!

Alex.V.58

Hi Aaron, I will connect you with our SCORM troubleshooting resource. Can you confirm if your colleague is still experiencing this? Is there an error message that displays when the progress is stuck?

We also have a resource on setting up SCORM permissions, however, this would need to be done at the Administrator level and would involve connecting with your institution's IT Help Desk to confirm/set-up.