How can I receive a verification code if the that appears isn't mine

Lethukuthula.B.665
Lethukuthula.B.665 Posts: 2 🔍
in Known and Fixed Issues
M TRYING TO LOG IN ON MY D2L
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  • Julie.L.787
    Julie.L.787 Posts: 296 ⏸️ Inactive

    Hi @Lethukuthula.B.665 ,

    Thanks for reaching out to the Brightspace Community.

    In order to be ale to best help you, can you please confirm if you are attempting to log into this Brightspace Community account OR your own learning instance?

    If this is in regards to your Brightspace Community account, can you please email us at questions@community.d2l.com with more information about the issue you are experiencing and your workflow when logging in.

    If you are attempting to connect with your institution's learning instance, I'm hoping that our login finder tool will be helpful. If this is the case, please connect with your institution's IT help desk. I'm happy to connect you with them if you'd like. Just send me a quick private message with this request.

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