How can I receive a verification code if the that appears isn't mine

M TRYING TO LOG IN ON MY D2L

Answers

  • Julie.L.787
    Julie.L.787 Posts: 269 admin

    Hi @Lethukuthula.B.665 ,

    Thanks for reaching out to the Brightspace Community.

    In order to be ale to best help you, can you please confirm if you are attempting to log into this Brightspace Community account OR your own learning instance?

    If this is in regards to your Brightspace Community account, can you please email us at questions@community.d2l.com with more information about the issue you are experiencing and your workflow when logging in.

    If you are attempting to connect with your institution's learning instance, I'm hoping that our login finder tool will be helpful. If this is the case, please connect with your institution's IT help desk. I'm happy to connect you with them if you'd like. Just send me a quick private message with this request.