What is the best way to add files generated by Articulate Storyline that are not SCORM?

Julie.W.7

Something weird happens. The frame that contains the Storyline presentation (story.html) continuously expands vertically on the page.
I added the presentation by
- uploading the zipped file to 'manage file'
- unzipping
- using the add to Topic Content see image

brad.r.503

The issue of a Storyline presentation frame continuously expanding vertically in Brightspace is likely related to the way the iframe (which displays the Storyline content) interacts with the LMS's page structure and CSS. Here are some steps and considerations to troubleshoot and potentially resolve this issue:

1. Adjust Storyline Publish Settings:
   • When publishing your Storyline project, ensure you choose the LMS publish option and select the appropriate LMS standard (SCORM/AICC/xAPI).
   • Under the player properties or publish settings, set the optimal size for the course and, if possible, lock the player at the optimal size.
2. Check Embed Code or iFrame Settings:
   • If you are embedding the Storyline content using an iframe, ensure that the height is set correctly. Sometimes, auto-adjusting height settings can cause issues.
   • You might want to set a fixed height or use CSS to define a max-height for the iframe.
3. CSS or JavaScript Conflicts:
   • Sometimes, custom CSS or JavaScript in the Storyline content or in the LMS page can conflict, causing display issues. Check if there are any custom scripts running that might interfere with the iframe.
   • Try adding CSS to limit the height of the iframe or the container in which the Storyline content is embedded.
4. Compatibility and Browser Issues:
   • Test the content in different browsers to see if the issue persists. Sometimes, display issues are browser-specific.
   • Ensure that your Storyline content is up to date and compatible with modern web standards and the browsers in use by your audience.
5. Consult Storyline and Brightspace Support Resources:
   • Check the support forums or resources for Articulate Storyline and Brightspace. This issue might be known, and there may be specific guidance or a patch to fix it.
6. Feedback from the Community:
   • Reach out to the Brightspace and Storyline user communities. Other users may have encountered similar issues and could have solutions or workarounds.

By systematically going through these steps, you should be able to identify and resolve the issue with the expanding iframe for your Storyline content in Brightspace. If the problem persists, consider reaching out to support services for both platforms, as they might provide more targeted assistance based on the specifics of your situation.

Jennifer.W.973

@Julie.W.7 This is a known issue and the workaround is to use Upload/Create and New SCORM/xAPI Object within a module to add the SCORM package instead of uploading the zip file to Manage Files.