Keyset URL cannot be reached

Scott.H.223 Posts: 5 🌱
edited November 2022 in Development

I'm trying to setup an LTI advantage link with Mahara on our test environment but after completing all the details as instructed on the Mahara help pages here:


Brightspace returns a Keyset URL cannot be reached error.


Any ideas what I might be doing wrong?



  • Rusha.S.831
    Rusha.S.831 Posts: 105
    edited November 2022

    Hello @Scott Hedger​ ,


    Thank you for contacting us via Brightspace Community!


    May I suggest you open a support ticket with us to further look into this issue that you are experiencing?


    Kind Regards,






  • Scott.H.223
    Scott.H.223 Posts: 5 🌱
    edited November 2022

    In case anyone runs into a similar problem in the future. Our Mahara test site was hosted on a LAN which our Brightspace test server couldn't contact. We had to move the Mahara test site to a publicly accessible server before we could complete the Mahara LTI integration.

  • Andy.G.943
    Andy.G.943 Posts: 2 🔍
    For me it was because my server only supports TLS 1.3 and Brightspace doesn't support TLS 1.3. I had to host my JWKS somewhere else.