We noticed our Brightspace student logins don't correlate with our usage.

Tiffany.C.126
Tiffany.C.126 Posts: 3 🔍
edited November 2023 in Community Corner
For example they are logging in to watch videos from a teacher but its not showing that they have accessed the content. Is there a way to correct this? We are putting it in as content html or weblink.
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Answers

  • Dmitry.L.956
    Dmitry.L.956 Posts: 58

    Hello Tiffany,
    We checked your account, and it looks like this process is managed/monitored by the IT service of your organization (Delta Schools, SD 37). We would suggest contacting them directly, and if necessary, they will get in touch with our authorized contacts.

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