the Dashboard Widget on our Home Page shows courses that are in progress. The issue is, when a course is completed, it shows in the Award list but does not disappear from the in-progress Dashboard. Anyone else experienced that?
There's a video that appears on this page which describes the options to customize the My Courses Widget.
I'm wondering if the widget has not been customized in your case with an end date for courses?
If the content of this video is not sufficient to answer your question- I recommend creating a support case so that we can review the details of which widget has been deployed (ex. it may be a custom widget that has unique implementation settings) and review the completion tracking in place.