Pulse App - Upcoming events issue

Question

In the pulse app Upcoming section, only events in the first week are shown.

The events were added in the calendar widget with a weekly repeat, but only the initial event is shown, none of the weekly repeated events are being displayed in the pulse app.

Daniel.T.803 · Answer

Hi,

Regarding app settings, there is no option to "ensure the weekly repeat pattern is correctly recognized." Are there any updates regarding how to make sure recurring events in Brightspace calendars appear for students.

Furthermore, how can administration support students using the app? When I log in to the app on my own device, I see no events and cannot impersonate students or see their settings.

Thanks,

Daniel

jennifer.F.105 · Answer

Hi Trevor

Thanks for raising this.  We have encountered the same issue with recurring events not appearing in the Pulse App for students.

I note John has made a suggestion regarding app settings but if anyone from D2L can cast more light on how to address this it would be appreciated.

Thanks

Jennifer

John.M.793 · Answer

it's recommended to check the app's settings and ensure that the weekly repeat pattern is correctly recognized and displayed for upcoming events in the Pulse app. If the issue persists, contacting the app's support team could provide further assistance in resolving this matter. :)