Hi @Denise.J.219 Thanks for reaching us through the Brigthspace Community.
I assume you are trying to insert your image through the function below:
Are you getting any error messages? What file type are you trying to insert? Your image file size cannot exceed 2 Gb.
At home I'm working on a Mac - it's a new one, so I'm not sure what is going on. Today at work, I was able to add one, but here we are Windows based. I checked to be sure that mac was compatible and all I saw indicated it was. Any ideas? Thanks. Denise
Thank you for your reply, @Denise.J.219!
Mac and its Safari browser are indeed compatible. A good way to keep isolating the issue is to try using Chrome on your Mac - in case you were experiencing the issue on Safari.
Please let us know how it goes.
I have only been using Chrome om my Mac for this. Denise
Hi @Denise.J.219
Thanks for your reply.
Are you getting any error messages when attempting to upload your image to the discussion thread?
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
Connect with leaders in pedagogy, accessibility, learning experience design and more
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
Stay up to date with product updates and announcements in this category.
Connect with our release information to learn about monthly improvements and updates to Brightspace.
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!