How do I bypass/resolve this error screen when trying to access manage grades link in course shell?
Brian.S.63
Posts: 5 🌱
A professor is having trouble accessing the manage grades screen in his course shell. He syncs his gradebook with Connect and he's the only professor with this issue.
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Answers
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Hi @Brian Santos
It's possible that there is an issue with the order of the grades and this is why users get errors.
Can you try url hacking?
Access the reordering page
https://client'sURL/d2l/lms/grades/admin/manage/reorder.d2l?ou=orgID
and review if the order is correct.
You can also change the order of one or two grades>save and change the order back.
Please let us know if this helps!
Regards,
Iwona
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Thank you so much! Reordering has restored the access.
