Data for device usage

Steve.R.276
Steve.R.276 Posts: 10 🌱

Hey,

Is there any way to see what devices our users use on the LMS?

Does Domo have any ability to do this?

Thanks
Stephen

Tagged:

Answers

  • Alec.C.679
    Alec.C.679 Posts: 11 🌱

    Heya @[email protected],

    As far as I'm aware you can only see information about the device type for sessions where your LMS is accessed using the mobile app Pulse.

    There is a Brightspace Data Set showing this information called 'System Access Log', it identifies each session and if it was accessed by Brightspace (desktop) or Pulse - if accessed through Pulse, the 'Device' field will be populated.

    I've just had a quick look at the Insights Report Builder and can confirm that this Data Set is available, otherwise, you could download the CSV from DataHub and bring it into Excel to analyse what devices are used.

    Hope this helps! 😀

  • Steve.R.276
    Steve.R.276 Posts: 10 🌱

    Hey,

    Thanks for the information. Our users don't really us the pulse app.
    I've had a look at the insights portal and I can see system access log, but under device it's blank. Any other ideas or ways to see what device or browser users are using to access the LMS?

    Thanks

    Stephen