Permission required to view inactive courses in My Courses widget

Marion.M.308

Hello

My colleague has copied the Student role to create a new one, Student Support. Someone with that role is not able to see courses in the My Courses widget although they're enrolled. It's not that the courses are appearing as Inactive - they're just not visible at all. I've been through all the permissions but haven't found the one that controls this. The role does have permissions to view the My Courses widget and the Course Management Console.

Regards, Marion

Bharti.B.332

Hello @Marion.M.308

Thank you for contacting us via Brightspace Community!

Inactive courses were never intended to be visible to anyone unless they have access to them via the "Access Inactive Courses" role setting. An inactive course is essentially a course that's not ready yet, kind of like in Draft mode. Unless you are willing to  grant that setting, currently there's no way to make the course viewable in the my courses widget, without granting access.

Please raise a support case with us to investigate further if the issue is occurring for a user enrolled in courses that are active and still not appearing in my courses widget.

Regards,

Bharti