Error: "type": "about:blank"

Question

Hi, We are using the BrightSpace API in our app. Recently, we are getting the following error in updating a user's info. PUT /d2l/api/lp/(version)/users/(userId) body: { "OrgDefinedId": , "FirstName": , "MiddleName": null, "LastName": , "ExternalEmail": null, "UserName": , "Activation": { "IsActive": true }, "Pronouns": null } res:{ "type": "about:blank", "title": "Internal Server Error", "status": 500 } any help would be greatly appreciated!

Mohammad.Khoozani5344 · Answer

The version and obj we are sending has not been changed and the app was working properly. Now I ran into this error (in app & postman)!

Could you please let me know where i can submit a ticket?

Mohammad.Khoozani5344 · Answer

Hi Rusha,

Thank you for your prompt response!

I checked v 1.33 and 1.35 and for both i am getting the same error!

Rusha.S.831 · Answer

Hello @Mohammad.Khoozani5344 ,

Thank you for reaching out to us via Brightspace Community!

Could you please verify the version you are using to send the API call and the parameters are correct, I am attaching an article that can help you here. If you still experience this issue, May I suggest you to submit a support ticket for us to further look into this issue?

Kind Regards,

Rusha