Can't See Completion Summary Tab

Jackie.Senuk8827

Any ideas as to why we can’t see the Completion Summary tab on topic pages in one of our courses?

 

This course has just one module. The module that has 7 topic items (4 web pages, 1 scorm object, 1 quiz and 1 survey). 6 topics are set for automatic completion and 1 topic (the survey) is set as not required.

 

We can see the Completion Summary tab in other courses, so we don’t know what’s going on in this particular course.

 

 

Thanks in advance for any help.

Iwona.S.533

Hi @Jackie Senuk​ 

How many users are enrolled in this course? It's possible that the Completion Summary tab is hidden due to performance reasons.

Regards,

Iwona

Jackie.Senuk8827

Hi @Iwona Szelag​ ,

Thanks for the response. We have 38,000+ people in this course, as we do in all our other courses.

 

I just double-checked all other courses, and it turns out we cannot see the completion summary in any of the courses. When I said earlier we could see it in other courses, I was thinking of our testing phases when we have smaller groups enrolled (20 or so learners).

 

Do you know what the limit is for learners and being able to see the completion summary tab?

 

Thanks!

Jackie.Senuk8827

Thank you for the information @Iwona Szelag​ .

Iwona.S.533

Hi @Jackie Senuk​ 

I think when there are more than 1000 users in the course the Completion Tab, for the performance reasons, will not be available.

Regards,

Iwona