Issue with Manager Dashboard - Course Completion Tracking
Hi all, I'm having issues getting relevant data from my manager dashboard related to completion tracking. When I click Manager Dashboard, and someone's name, under course status it indicates 'Completion Tracking Not Enabled,' although, to the best of my knowledge I have enabled completion tracking 'Required: Automatic."
Any help would be much appreciated. I've attached visuals for clarity.
Answers
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Hi @Alex Ball
You need to turn completion tracking on for the course. It sounds like you turned on tracking conditions for individual content pieces within a course.
Course > Course Admin > Completion Tracking
-> Tick off "Enable Completion Tracking for this Course"
Hope that helps!
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Hi @Irandokht Zakeri ,
I appreciate the response. I do not see the option in course admin for completion tracking. I am a super administrator, so I figured that this status would give me access. Perhaps not?
Kindly,
- Alex
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Sorry, I forgot to mention tools:
Course > Course Admin > Tools
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Hi again, @Irandokht Zakeri ,
Thank you for the quick replies.
It would appear that Completion Tracking was already turned on.
Strange.
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Is the tool itself turned on?
Gear Menu > Organizational Tools > Completion Tracking
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Hi there Irandokht,
The tool itself is turned on.
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Hi Alex,
If you go to Course Admin, you will see completion tracking. Here's an example of the page.
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Make sure the permission is enabled and the you will see the above and make sure to check it off.
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Hi Irandokht,
This was the root of the issue. Thank you very much for your prompt replies!
Mission success.
- Alex
