Known Issues related to the Assignment Annotation Tool

Question

Is anyone else experiencing difficulties with the Assignment Annotation tool?  A number of our modern language instructors report problems providing feedback using the tool within BrightSpace.  These problems date back to January 2023.  This video shows the problems in action.

Evidently, there are a SIGNIFICANT number of "Known Issues" related to this tool.

An update to the 3rd party software that makes annotation possible was released in June 2023.  This was supposed to have fixed some of these issues, however, a significant number still remain.

I know the issue has been escalated, but can we get some guidance from D2L re a timeline to resolve. This is a PRIORITY FEATURE for many instructors!

The following are listed as "Known Issues" with the annotation tool as well as related posts from the Community and PIE:

Instructor Assignment Annotations in non-English disappearing

Annotations made in a language other than English disappears when the file is downloaded

French Characters Not Saving in Assignment Annotations

Error loading submission on Assignments annotation tool

Assignment file viewer not displaying PDF properly

Assignments - Annotatable Files doesn't include PDF

Brightspace pdf marking annotation not great on iPad

Assignment annotation lagging issue with ipads (D9729)

Assignments - Assignment submission cannot open in PDF Annotations viewer

* Note: this issue was closed by D2L as "non-reproducible."  Please view this video to see me reproducing it on an iPad.

Jackie.G.212 · Answer

hey @Nathalie.O.4653 , this is an old thread and we've done a few updates to the annotations software since I posted my response above. Though it's possible that there are lingering issues for the software. Your description of the issue sounds familiar to me, I 'd encourage you to check the Known Issues List to see if it's been reported.

Jackie

Nathalie.O.4653 · Answer

In my case, underline does not work in my Brightspace annotation tool. (Chrome for Windows). When i add text in a post-it or inside a text block, underline some words and save, all the underline disappears immediatelely.

Mike.B.559 · Answer

We were part of the Wave 4 (Americas) update pushed out over the last few days. I tried the annotation tool out today and it appears to work for Korean, Japanese, and Spanish.  Can others give it a try and let us know if it appears to be working correctly?  I realize now I only tried the text annotation and not adding notes.