Deep linking not working
The issue seems to be that the deep linking capability is not available in our instance. We can add a new LTI Advantage Tool. We can add a deployment, but when we go to add it to a course, nothing shows. If we try to add a new external tool link to the course, we can add it, but it doesn't allow us to utilize deep linking to select the content URL.
Answers
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Hi Josef 👋,
I hope you’re doing well! Thank you for reaching out to Brightspace Community regarding the issue with Deep Linking not working.
Based on your description, it sounds like the deep linking capability may not be fully configured, but we’ll need more information to confirm. Could you please provide:
- Screenshots of the steps you’re taking when adding the tool to a course
- Any error messages or missing options you’re seeing
- Confirmation of the LTI Advantage tool settings and deployment configuration
We suspect this issue will require a more in-depth investigation, so we recommend creating a support case with all the above details. Kindly contact your Helpdesk to initiate one, and we’ll be able to troubleshoot directly in your instance and assist more effectively.
Please let me know if you have any further questions or concerns.
Isidora😊
